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Some of our Google Workspace customers have deployed both sync solutions, which can be confusing for end users and challenging for IT departments to manage. If you have other ways, just share them in the comments.Last month, we reported that Drive File Stream was being renamed to “Google Drive for desktop.” This name change is part of a broader move in 2021 to unify the current enterprise client with the consumer-focused Backup and Sync app that offers Google Photos upload. Those are our solutions to Google Backup and Sync not Working problem. If you still fail to sync files, completely remove the sync app. In the antivirus program, open the Settings and select Backup and Sync as well as Google Drive as white-listed.

#Completely reomove google backup and sync mac windows#

Then hit Turn Windows Defender Firewall on or off in the left pane.įinally, check the Turn off Windows Defender Firewall option> OK. To begin with, input firewall in the Windows search box and click Windows Defender Firewall. To fix the problem, you should disable the Windows Firewall and other antivirus programs. Also, some antivirus programs may block your sync operation. But it could block Backup and Sync from working. Now, check if it helps you sync folders to the PC.įirewalls protect your computer from virus attack and malware. Then right-click the app and choose Run as administrator. In the search box of Windows, type Backup and Sync from Google. To troubleshoot Google Drive not syncing on Windows 10, you should run the program with admin privilege. If you don't have admin rights of the Google Drive, the Sync feature could be failed. Select Google Drive on the left side and tap Sync My Drive to this computer and Sync everything in My Drive. Click on the Backup and Sync icon > Preferences. Remember to select a different save path for each Google Drive account.Īs Backup and Sync allows users to choose individual folders that they want to sync to the computer, some folders may not be checked to sync. You can add the correct account by clicking on Add New Account. Therefore, check if you log in to the right account in the Backup and Sync app.Ĭlick on the Backup and Sync icon and check the ID. You may have several Google accounts to back up the data. Second, find Backup and Sync and choose Uninstall.įinally, follow the instructions to re-install the app. To solve the problem, re-install the program.įirst, in Windows 10, go to Settings> Apps > Apps & features. Sometimes, your Google Drive Backup and Sync feature may be too old or corrupted. Wait a moment to see if it syncs the files again. Second, to restart Backup and Sync, go to Start menu and search for it. Some users said that restarting Backup and Sync feature also helps solve the issue.įirst, click on the Google Drive icon and select Quit Backup and Sync. Just wait for a while and click Resume to check if your files are syncing. When Google drive not syncing and working, you can pause and restart the program.Ĭlick the Google Drive icon > hit the three-dot menu > Pause. Solution 6: Run Google Drive as Administrator Solution 5: Select Folders to Sync in Preferences Solution 4: Switch to a Different Account Solution 3: Reinstall Google Drive Backup and Sync

Solution 2: Restart Backup & Sync Feature Solution 1: Pause and Restart the Sync Process

#Completely reomove google backup and sync mac how to#

How to Recover Deleted Files from Google Drive How Long Does It Take for Google Drive to Sync a Video?

How to Fix Google Drive Waiting to Upload and Not Uploading If you are facing a similar Google backup and sync not working problem, try the solutions below.

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" Download error on My Drive\Google Photos.".

" It scans and tries to re-upload the same images over and over again.

However, we found that some users may come across the following situation when they use Google Drive on the computer: In addition to the app, you can also use the web version of Google Drive to sync and back up files to the cloud drive. Many people use Google Drive app to sync and back up data on their phones. It allows users to save data on their electronic devices. Google Drive is a file storage and sync service.