Note: All data will be deleted from your phone upon initialization.
#SMART SWITCH FOR MAC WITH DEVICE INITIALIZATION SERIAL#
Enter your device information including the model name and serial number.Next, select the Software Update and Initialization tab.
Select the option for Emergency Software Recovery and Initialization. From the Smart Switch screen, select MORE in the upper-right corner. Unplug your phone from the computer and restart Smart Switch. In this regard, the following steps should only be performed only if your device is not functioning due to a failed software update or if you are trying to recover Samsung-approved software after installing a custom ROM. However, performing the said software update procedure will result to the deletion of all data stored on your device. The aforementioned error prompt is usually encountered by users whose devices do not meet the Samsung Smart Switch requirements.To find more details about the Smart Switch system requirements and relevant information, please visit Samsung Support website and navigate to the Smart Switch Support page.Īnother potential solution is using the software update feature found in the Smart Switch for PC/Mac application. In this article, we elaborate some recommended workarounds used to deal with a Smart Switch problem in which the user is prompted with an error message, "Unsupported device" while attempting to use the application with their Samsung Galaxy Alpha smartphone.
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